Your Business ShouldPerform Better

Business Performance Partner. I find what's costing you time and money - then fix it.

You started your business to be your own boss. Not to work 60-hour weeks drowning in admin while everyone else seems to have it figured out.

The problem isn't you. It's your systems.

Or lack of them.

30 years building systems for Australian small business

You're Working Harder But Getting Nowhere

Sound familiar?

You're working 50+ hours a week. Admin is eating 14+ hours of that. You're quoting, invoicing, chasing payments, wearing all the hats. Cash flow is chaos. The ATO keeps you up at night. You're turning down work because you can't handle more.

Meanwhile, other businesses are scaling. Growing teams. Taking holidays. Somehow making it look easy.

What do they know that you don't?

They've built systems that work while they don't.

Not complicated enterprise software. Not expensive consultants who give you a 40-page report and disappear.

Simple systems. The kind that solve one problem at a time.

That get handed over, actually work, and don't need babysitting.

The kind we build.

Problem Solution Done

We don't do rigid service packages. Every business has different problems. Here's how we work:

1

Identify The Problem

Tell us what's killing you. Time? Cash flow? Admin? We listen, ask questions, figure out what's actually wrong (not just symptoms).

Discovery call (30 min, no charge)
2

Scope The Solution

We map out the simplest fix. Not the fanciest. Not the most impressive. The one that actually solves your problem.

Custom quote with fixed price, fixed scope
3

Build It

We build your system. You approve checkpoints. No surprises, no scope creep, no "we need another three weeks."

Depends on complexity (1 day to 1 week typical)
4

Handover

We train you (or your team). Hand over the keys. You own it. Done and dusted. No retainers. No ongoing fees unless you want care plan insurance.

System works, you move on, we move on

Built For Australian Small Business

Tradies, consultants, coaches, professional services. Anyone running a business between $250K-$800K revenue who's tired of doing everything themselves.

🔨

Trades & Services

Plumbers, electricians, builders, landscapers. You're great at the work but drowning in quotes, invoices, and chasing payments.

Common fixes:

Automated quotingPayment remindersJob tracking
💼

Consultants & Coaches

You sell your time and expertise. But admin is eating the time you could be billing. Client onboarding is manual chaos.

Common fixes:

Booking systemsClient portalsAutomated onboardingPayment collection
🏋️

Fitness & Wellness

Gyms, PT studios, martial arts schools. Members sign up but managing them manually is killing you.

Common fixes:

Digital waiversMembership automationClass bookingPayment processing

Don't see your industry? We've worked across dozens of business types. The problems are usually the same: time, cash flow, admin. The solutions adapt to your business.

Not Sure What The Problem Is?

Most business owners know something's wrong but can't pinpoint where the leak is. Time? Money? Both?

The Profit Recovery Audit ($97) is a diagnostic. You track your time for 5 days. AI analyzes where you're bleeding hours. We show you where the profit leak is, then quote you a fix.

  • Custom tracking app (takes 5 minutes/day)
  • AI analysis of your actual workflow
  • Identifies time drains, profit leaks, automation opportunities
  • 45-minute strategy call to review findings
  • No obligation to proceed (but you'll want to)

Money-back guarantee: If we don't find at least $10K in annual leaks, full refund.

Spencer Toogood
30+
Years Building

Our Story

OSSS Performance is led by Spencer Toogood. 30 years in the trenches with Australian small business - design, software, marketing. Not a 25-year-old who learned from YouTube. Someone who's lived the chaos and knows what actually works.

30+
Years Experience
100+
Projects Delivered
$1M+
Client Revenue Impact
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Let's Build Something Together

You tell us the problem. We figure out the simplest fix. We build it. You own it. Done.

Questions? Email hello@osssperformance.com